Legal
Privacy Policy
Last updated June 18, 2026.
This Privacy Policy explains how we collect, use, and share information when you visit or use Muskoka Mortgage Doc or contact Mackenzie Docksteader for mortgage brokerage services.
This website is associated with Mackenzie Docksteader, Mortgage Broker. Authorized to deal in mortgages on behalf of Verico Paragon MortgagePal Inc. DBA MortgagePal Inc., FSRAO Brokerage #12685. Ontario.
Information we collect
We collect information you submit directly, such as name, email address, phone number, message content, and any details you choose to share when booking a call, requesting a review, or using a mortgage tool.
When you use the website, we and our service providers may automatically collect usage information such as IP address, device type, browser type, operating system, pages viewed, links clicked, time spent on pages, and referring URLs.
Third-party services
If you use third-party tools or portals linked from the website, such as a mortgage application portal, scheduling tool, analytics tool, or calculator, those services collect information under their own privacy policies. We may receive information from those providers to respond to your inquiry or deliver services you request.
How we use information
- Respond to inquiries and provide mortgage brokerage services.
- Schedule appointments and communicate by email, phone, or SMS.
- Understand website performance and improve content and services.
- Protect the security and integrity of the website.
- Comply with legal and regulatory obligations.
How we share information
We may share information with service providers who help operate the website, communicate with you, or manage data; with lenders, insurers, and other parties involved in a mortgage application when you ask us to proceed; and with regulators, legal advisors, or authorities when required by law or to protect rights.
We do not sell your personal information.
Cookies and analytics
We may use cookies and similar technologies for essential site functionality, analytics, advertising measurement, and performance review. You can control cookies through browser settings, but disabling cookies may affect site functionality.
Data retention and security
We retain personal information only as long as needed for the purposes described above and to meet legal or regulatory requirements. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is completely secure.
Your choices and rights
Depending on your location and applicable law, you may have the right to request access to or correction of your personal information, withdraw consent for certain processing, or opt out of marketing communications.
International transfers
Some service providers may process information outside Canada. When information is transferred across borders, it may be subject to the laws of those jurisdictions. We take reasonable steps to protect information in accordance with this Policy.
Third-party links
The website may link to third-party websites and services. We are not responsible for their privacy practices. Review their policies before providing information.
Contact
Questions about this Privacy Policy can be sent to mackenzie@finexlending.ca or 289-635-9995.